Unlike traditional marketing, where businesses control the narrative, digital marketing creates a two-way dialogue between businesses and consumers.
Here’s how it differs:
- Traditional Marketing: Channels like print ads and direct mail deliver promotional messages with no room for interaction.
- Digital Marketing: Platforms like social media allow consumers to share their experiences, reviews, and opinions. This gives them a louder voice—often influencing your reputation and bookings.
In today’s relationship-driven market, trust is everything. When customers enjoy your services, they’ll leave glowing reviews on platforms like Yelp or TripAdvisor, which can drive more bookings than any ad campaign.